Last Updated: January 7, 2026

Welcome to Lyrica’s Touch. By booking our services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Scope of Service

Lyrica’s Touch provides residential and commercial cleaning services. The specific tasks to be performed are limited to those agreed upon at the time of booking or outlined in the selected service package.

2. Pricing and Payments

• Estimates: Quotes provided over the phone or via the website are estimates based on standard property sizes and conditions. We reserve the right to adjust the price if the actual condition of the property differs significantly from the description provided.


• Payment: Payment is due in full at the time of service unless otherwise agreed upon in writing. We accept [List Payment Methods, e.g., Credit Card, Venmo, Cash].


• Late Fees: Payments not received within 7 days of the service date may be subject to a late fee of $20.

3. Cancellations and Rescheduling

We value our cleaners' time. If you need to cancel or reschedule:

• Notice Required:Please provide at least [24/48] hours notice.


• Cancellation Fee:Cancellations made with less than the required notice may be subject to a fee of 50% of Service.


• Lock-Outs:If our team cannot access the property at the scheduled time (e.g., no key, gate code not working), a lock-out fee may apply.

4. Client Responsibilities

To ensure the best results, we ask that you:

• Provide access to the property (key, code, or being present).


• Secure any pets that may be stressed by cleaners or equipment.


• Identify and point out any fragile or high-value items that require special care or should not be touched.

5. Safety and Hazards

Our cleaners are instructed not to:

• Clean biohazards (e.g., mold, bodily fluids, animal waste) unless specifically hired for specialized cleaning.


• Move heavy furniture (over 25 lbs) due to liability and safety risks.


• Work in environments that are dangerously hot or cold.

6. Damage and Liability

Lyrica’s Touch is bonded and insured.

• Reporting: Any damage must be reported within 24 hours of the service.


• Limitation of Liability: We are not responsible for damage caused by "wear and tear," improperly installed fixtures, or fragile items not disclosed beforehand.

7. Satisfaction Guarantee

Your satisfaction is our priority. If you are unhappy with a specific area we cleaned, please notify us within 24 hours. We will return to reclean that area at no additional cost. Please note that we do not offer refunds once the service has been completed.

8. Non-Solicitation

Clients agree not to solicit or hire any Lyrica’s Touch employees for private hire outside of our company for a period of 12 months following the last service date.